Customer service
Excellent support worldwide and around the clock
Feintool ensures the maximum availability of its systems through regular inspections and maintenance. Experienced service engineers provide reliable customer service all around the world.
FEINmonitoring
Detect faults before they become a problem
FEINmonitoring is an intelligent online system for monitoring fineblanking presses. Sensor data directly from the machine lets you know when an intervention is required as well as the activities needed. In-built sensors record all the necessary parameters: from power consumption, to the temperature and pressures, through to particles in the oil. This data is transmitted to the FEINmonitoring database via a secure mobile communications link, where it is recorded, analyzed and evaluated by the system. If the measured values are in a critical range, the user receives an SMS or email.
FEINmonitoring offers more than just a preventive warning system: all of the system data and information it records is summarized and displayed in different dashboards for different target groups, such as management, maintenance and production planning.
Benefits
- Permanent monitoring of important system parameters
- Minimizes unplanned press failures and expensive consequential losses
- Supports the cost-effective and reliable operation of your fineblanking press
Inspection and maintenance service
Safety pays off
Well-maintained presses and tools are a fundamental requirement for long-term production success. Feintool provides customized maintenance packages, which ensure the maintenance and optimization of your entire fineblanking infrastructure and guarantee flawless production and that your systems retain their value. To localize and quickly eliminate the cause of a fault, our maintenance specialists establish an online connection to your machine within minutes. Production parameters can also be optimized via remote access.
Benefits
- Prevent unplanned machine failures
- Check and confirm machine safety
- Create an action plan for upcoming repairs, retrofits or audits
- Sustain the long-term value of your fineblanking system
Spare parts service
For production that runs smoothly
A Feintool system can only delivery maximum performance with genuine spare parts. That is why we keep them on standby for our customers worldwide. Our expert service engineers professionally install genuine parts as part of maintenance and repair service. Feintool operates a global spare parts service. Wherever you produce in the world, you will always receive the right material and comprehensive support on time.
system overhaul / retrofit
Value preservation and production stability for your systems
All products have a limited service life. Wear, defects or revised standards have a significant influence on a system’s productivity. Retrofits allow us to return your system to peak performance. Our service engineers and control specialists return fineblanking presses to full-scale productive operation after years of intensive use and technical obsolescence, e.g. the control, hydraulics or drive systems. This increases the safety and cost-effectiveness of your fineblanking system and ensures value preservation. All with the Feintool guarantee.
Benefits
- Training program covering the entire process chain
- Comprehensive knowledge transfer
- Modules can be selected based on your requirements
- Held at your company on request
- Qualified employees for process optimization
